Water Damage Restoration and Mold Removal Servicing the Scottsville, NY Area

At Rock Emergency, we know how overwhelming it can be when your home or business suffers water damage. That’s why we’ve dedicated ourselves to being a trusted restoration company that people can call at any time, day or night. We’ve built our reputation on quick response times, professional service, and treating every property like it’s our own.

Our team is trained, certified, and equipped with advanced technology to handle even the toughest cleanup jobs. Whether it’s a small leak or a major flood, we’re here to make sure the process of recovery is as stress-free as possible.

When water gets into your property, time is the most important factor. The longer moisture lingers, the more extensive the damage can become. Walls, floors, and ceilings can warp, paint can bubble, and mold growth can begin in as little as 24 hours. Acting fast helps reduce costs and limits long-term problems.

That’s why we provide 24/7 emergency response. We arrive quickly, assess the situation, and get right to work on containment, water removal, and drying. Our goal is to protect both your property and your peace of mind.

Every job begins with a thorough inspection. Once we understand the source and scope of the problem, we create a customized plan to restore your property. Our process typically involves:

1. Water removal – Using powerful pumps and vacuums, we extract standing water quickly.
2. Drying and dehumidification – We set up professional-grade drying equipment to remove moisture from walls, floors, and even the air.
3. Cleaning and sanitizing – Any affected surfaces are treated to prevent mold and bacteria growth.
4. Restoration – Finally, we restore the affected area to its original condition.

With every project, our focus is on both structural recovery and the health and safety of your environment.

One of the most common causes of property damage in colder months is frozen pipes. When water inside a pipe freezes, it expands, putting pressure on the pipe walls until it cracks or bursts. When that happens, a sudden rush of water can flood your home or business in minutes.

At Rock Emergency, we’ve helped countless property owners deal with this exact scenario. Our team responds fast to stop the source, extract the water, and begin the drying process. Beyond cleanup, we also provide advice to prevent frozen pipes in the future. Simple steps like insulating exposed pipes, allowing faucets to drip during extreme cold, and keeping consistent indoor heating can make a big difference.

We know you have options when it comes to restoration companies, but here’s what makes Rock Emergency stand out:

• Local and responsive – As a locally owned company, we care deeply about the communities we serve.
• Certified experts – Our technicians are trained in the latest restoration techniques.
• Compassionate service – We treat our customers with the respect and support they deserve during stressful times.
• Full restoration – From cleanup to repairs, we handle the entire process so you don’t have to juggle multiple contractors.

Experiencing water damage can feel like your world has been turned upside down, but you don’t have to go through it alone. Rock Emergency is here to bring your property back to life with professional water restoration services.

No matter the size of the disaster, our team is ready to respond with the skill and compassion you need. If you’re facing a water emergency or want advice on preventing issues like frozen pipes, we’re just a call away. 

Reach out to us anytime for immediate assistance with water damage.

At Rock Emergency, we’re not just a mold removal company. We’re your go-to team when it comes to protecting your home or business from the harmful effects of mold. Based in the local community, we’ve helped countless families and property owners throughout the area get back to living healthy, mold-free lives.

Our team is made up of trained, certified professionals who truly care. We show up fast, work hard, and treat your property like it’s our own. Whether you’re dealing with a musty smell, visible mold on your walls, or health concerns linked to indoor air quality, we’ve got you covered.

Mold isn’t just a cosmetic issue. It can be a serious health hazard. It spreads quickly, damages building materials, and affects indoor air quality. People with allergies, asthma, or compromised immune systems are especially at risk. And once mold starts to grow, it won’t go away on its own.

That’s why taking action early makes a huge difference. If you suspect mold, don’t wait. Give us a call. We’ll assess the situation, identify the source, and recommend a solution that actually works.

Mold remediation isn’t just spraying some bleach and hoping for the best. It’s a comprehensive process that identifies the moisture source, stops the spread, and safely removes contaminated materials. It’s about addressing both the symptoms and the cause.

We take mold remediation seriously, using industry best practices to make sure your property is truly safe. Our team is IICRC-certified, meaning we follow all guidelines and safety protocols every step of the way.

Whether you own a home, manage an apartment complex, or operate a business, Rock Emergency can help. Mold doesn’t discriminate, and neither do we. We tackle everything from small basement colonies to large commercial mold outbreaks.

• Fast Response – Mold doesn’t wait, and neither do we.
  
• 24/7 Emergency Service – Day or night, we’re just a call away.
  
• Certified Technicians – Trained. Experienced. Professional.
  
• Transparent Pricing – No hidden fees or surprise charges.
  
• Locally Owned – We live and work in the same communities you do.
  

We’re proud of the work we do and the people we serve. When you call Rock Emergency, you’re calling real people who care about getting the job done right.

If you’ve spotted signs of mold in your home or business like dark patches, strange smells, or health symptoms, it’s time to act. We’ll come out, assess the situation, and put together a plan to get everything back to normal. Quickly. Safely. Permanently.

Ready to kick mold out for good? Give us a call now!

1. What should I do first if I have water damage?
Give us a call right away! The sooner we can assess the situation and start drying things out, the better we can prevent further damage and mold growth.

2. Do you offer emergency services?
Absolutely. We’re available 24/7 for emergency restoration. Whether it’s day or night, we’re ready to respond when you need us most.

3. How long does water damage restoration take?
It depends on the extent of the damage, but most jobs take 3–5 days. We'll keep you updated every step of the way.

4. How can I tell if I have mold in my home?
Common signs include a musty smell, visible spots on walls or ceilings, and increased allergy symptoms. If you're unsure, we can perform a full mold inspection.

5. Is mold dangerous?
Certain types of mold can pose health risks, especially to those with respiratory issues. It’s important to deal with mold quickly and safely—and that’s where we come in.

6. Do you remove mold or just clean it?
We don’t just clean mold—we completely remediate it. That means we remove it at the source and treat the area to prevent it from coming back.

7. What should I do if I have frozen pipes water damage?
Frozen or burst pipes can cause serious water damage fast. Turn off your main water supply if it’s safe to do so, and call us immediately. We’ll respond quickly to minimize damage and begin the cleanup process.

8. Will my insurance cover the damage?
Many insurance policies do cover water and mold damage, especially if it’s from a sudden event, but it is always best to check with your provider. We can work directly with your insurance company and help guide you through the claims process.

9. Are your technicians certified?
Yes! Our team is fully trained and IICRC-certified, which means we follow industry standards for safe and effective restoration and remediation.

10. What areas do you serve?
We proudly serve homeowners and businesses throughout the Rochester, NY area and surrounding communities. Give us a call to see if you’re in our service area!

About The City Of Scottsville, NY

Scottsville, New York, is a small village tucked in the southwestern corner of Monroe County. With a population of just over 2,000, it's the kind of place where neighbors still know each other by name and local history runs deep. Founded in the early 19th century and named after Isaac Scott, one of its first settlers, Scottsville has a strong agricultural heritage that still shapes its identity today.

The village sits along the Genesee River and is surrounded by farmland, giving it a rural charm that's increasingly rare. At the same time, it’s only about 15 miles from Rochester, making it a quiet home base for those who work in the city but prefer a slower pace of life.

Main Street features a mix of old-school charm and community staples—local businesses, a public library, churches, and spots like Scottsville Ice Arena and Johnson Park. Events like the annual summer festival and holiday parades keep the community spirit alive year-round.

Education is anchored by the Wheatland-Chili Central School District, which serves the area’s students with small class sizes and strong community involvement. The village is also home to Oatka Creek Park, offering scenic trails and fishing opportunities.

Scottsville isn't flashy, but it doesn't need to be. It's a place where tradition matters, people pitch in, and life moves with intention. For those looking for a slice of real small-town upstate New York, Scottsville delivers—quietly, consistently, and with character.

Things to do in Scottsville, NY

• Scottsville Diner
• Salvatore's Old Fashioned Pizzeria

"I called Rock Emergency, Ryan showed up an hour later and took care of a major flood in my basement. At least 8" of water over 1600 sq ft. Sump pump was replaced almost instantly. They cleaned up all the damaged material and made the insurance process seamless. Highly recommend!!"

Your safety and peace of mind are our number one priority, which is why we follow all OSHA guidelines and standards. We are a 24-hour emergency service dedicated to our customer’s needs. We pride ourselves on our reliability for any size job.

We seek to satisfy our clients with our expertise, cost and time-efficacy, and our cleanliness. We are an experienced service provider in Albany, NY, and the surrounding area that has a list of resources at our disposal.