Commercial Water Damage Restoration

Rochester, NY

Commercial Water Damage Restoration in Rochester, NY

Rock Emergency logo for Mold Remediation Rochester NY

You may experience commercial water damage at some point as a business owner. You may require flooding restoration from a broken pipe, a burst sewer line, sewage backup, or appliance leaks. Whatever the type of water damage you face, restoration is key in reversing the damage and restoring your property to its original state. We only use top-of-the-line equipment and processes for resolving your commercial property damage. 

Every second you wait is another dollar of potential damages to your Rochester, New York business. Water damage can spread quickly, affecting not just the source area but other parts of the property. Within hours, the water damage can cause wood surfaces to expand and release an unpleasant or foul odor in your building. 

After a few days, the water damage becomes so severe that it forms mold and structural damage, making it more challenging to repair. If you require commercial water damage restoration, call Rock Emergency right away because time is of the utmost importance for water mitigation.

What Is Water Mitigation?

Water damage mitigation is reducing or preventing further damage from flooding, leaks, or other water-related events. If your business or office building has sustained water damage due to a leaky roof, bursting sewage pipe, or even a flood, it is essential to immediately remedy the problem so that it doesn't get worse. 

That's why Rock Emergency has a 24-hour emergency response line. We'll send a restoration team to your site to help you get things set up right away, so we can get started and get your business up and running.

Water remediation is critical because it prevents further damage from occurring. Small amounts of unaddressed water can lead to serious health issues for your property, including mold, bacteria, allergens, and an unpleasant odor, among others. If water damage goes undetected, you may find wood areas in the building - such as doors and window frames - swelling and warping over time. 

This could lead to the disintegration or destruction of the wood and even more expensive repairs. Standing water can quickly cause damage to everything inside your building, including upholstery, carpet, records, and even metals.

We offer a wide range of repair services for your business


Contaminated water and sewage backups can contain hazardous bacteria that can be harmful to your business. Rock Emergency has biohazard trained professionals that can safely and effectively remove hazardous water from your business. 

Roof leaks and failures can cause a lot of damage quickly and, if not fixed properly, can compromise the building’s strength, foundation, and overall structure.

After any type of flood damage, a wet carpet is one of the most important things a business needs to worry about. Rock Emergency technicians will always do their best to evaluate and salvage carpets wherever possible.

Appliances in commercial buildings may leak due to aging or damaged materials, improper connections, or ruptured hoses. Damage can be hidden for an extended time.

Drying & Dehumidification –  Water can hide behind floors, under flooring, and in your HVAC systems and vents. Using our certified drying methods, we can pull more water out of the walls and floors with suction mats and water pumps. We also use dehumidifiers to draw excess moisture out of the air.

Flood water damage at your business facility could quickly and severely impact your business operations. The more water that gets inside, the more severe the damages may be.

Content & document drying– Water damage is one of the most challenging situations in a commercial setting. Water can be harmful not only to floors, ceilings, and furniture but also to paper-based items. Even if the contents don't directly come into contact with the water, humidity may damage particular objects.

Burst & leaking pipes – frozen water pipes can wreak total havoc on a business. If a pipe freezes, water might stop flowing altogether or slow to a trickle. If there's pressure inside the pipes, it could lead to a full-blown flood and expensive property damage from burst pipes.

Damage from firefighting can include flooding damage for several reasons, such as water from a fire hose, a building's fire suppression system, or emergency sprinklers.

How long is the water restoration process?

Depending on the severity and type of damage caused by the disaster, this will vary. If the area was supersaturated or sewage polluted the water, that could increase the time it takes to restore the property to its pre-event state. We understand that any type of water or flood damage can devastate a business. 

Commercial Water Damage Restoration Process


Regardless of the unique nature of each water damage scenario, there is one thing that remains constant: the commercial water damage cleanup process. We have a straightforward process designed to help you get your business restored quickly.

We'll clean up standing water, eliminate contamination, and restore your business from the brink of a large-scale disaster. We're just one phone call away, standing by 24 hours a day.

Find the Leak

Firstly, our crew will find and resolve the source of water damage. It is essential to deal with the leak before attempting to extract the water. After this step is complete, we can move on to the water removal.

Water Extraction

Water sitting within commercial properties for too long can cause severe damage. We promptly extract all water from the affected area to prevent secondary damage and promote faster drying times for all flood damage and water damage repair. Depending on the severity of the water, we have high-powered water pumps and suction mats to remove the water.

Drying & Dehumidification

We often use advanced equipment like fans, de-humidifiers, and drying agents to dry and dehumidify. This allows us to remove moisture from the contaminated areas and minimize the risk of future damage. We also use moisture meters to test the levels within the walls and floors. 

Cleaning and Disinfecting

The risk of contaminants and debris entering your business property - especially during floods or bursts of sewage pipes - is high. Depending on the contamination of the water, we may be required to process the water damage as a biohazard situation. With our initial assessment, we will be able to let you know what safety measures need to be made for successful water remediation. After removing the water, we clean and disinfect the affected areas. 

Repairs and Restoration

After water extraction, drying, disinfection, and repair have taken place; we can begin the restoration process. We can handle any size project, from rebuilding a small building section to a full-scale reconstruction.

Document and Content Recovery

A loss of critical records due to a fire, flood, or another disaster can potentially devastate your business functions and operations. Whether you're a university, hospital, government institution, or factory, we can help you dry your documents quickly and effectively within our secure facility.

Let's Get Started!

Ready To Handle All Of Your Water And Flooding Restoration Needs

Rock Emergency will work closely with your insurance company to provide all the documentation, pictures, and paperwork to ensure everything goes smoothly. We've found our drying and restoration process to be the most effective time and time again. We're available 24/7/365 for emergency services. 

We specialize in drying buildings, so rest assured that if you need any help, we can handle it for you. Rock Emergency is the best choice if you're looking for a company to help you with your water or flood restoration.

Commercial Water Damage

Water Damage Recovery Efforts You Can Count On

We are fast-moving commercial water damage repair and restoration professionals. For a business owner needing a water damage restoration company, having one on-call is crucial for quickly addressing the damage so that they can minimize downtime and costs. Call us 24-7 for commercial emergency response.

A recent study by the Environmental Protect­ion Agency shows that 85 percent of commercial buildings experience excessive moisture and leaking. Rock Emergency can help you identify water hazards and fix any kind of water damage, whether it’s man-made or caused by natural disasters. By performing thorough water removal, we can help prevent the risk of mold growth and secondary water damage from occurring. 

Contact our emergency water damage restoration experts today, and we can start working on restoring your business. We will guide you through each step that we will be performing and give you a free estimate before we start working. We also specialize in home and business mold remediation services. Let us help you get back to any pre-loss conditions!


Why Choose Rock Emergency

We respond quickly, so we can mitigate any issues before they become big problems. We customize solutions to your specific business requirements. And our fast-track restoration methodology accelerates your recovery, so you can keep your business operating – regardless of your circumstances. 

We understand that you might not be able to afford to shut down your commercial business anytime. "Time is Money" may be a cliché, but it's true. Winter weather can be especially harsh on property’s water systems. 

Unforeseen circumstances can lead to water damage, heavy storms, plumbing leaks, and other issues that can leave your business in an undesirable position. Rock Emergency is here to help Rochester, NY, commercial businesses get back up and running quickly.

We've been helping businesses for decades handle whatever affects their business - from water damage after flooding to property destruction after ice or snowstorm; we ensure your company can continue when you need them most.

We serve all of Rochester, NY, and the surrounding areas for any type of water damage to your property, including flood damage. We're available around the clock, 24 hours a day, seven days a week, with IICRC-certified technicians ready to respond to all calls. We will help you restore your property regardless of the cause of the commercial flooding. We're here to help you through this difficult time.