ROCHESTERWATER, FIRE, MOLD & STORMRESTORATION

Our ceiling just collapsed, completely and we are devastated, we called up rock emergency services and the gentleman was so kind and patient listening to me anxiously recant what just happened, they w...

Our ceiling just collapsed, completely and we are devastated, we called up rock emergency services and the gentleman was so kind and patient listening to me anxiously recant what just happened, they were over our house within 30 minutes and evaluated the damage and made a game plan, helped us sort it all out. Would 100% recommend these guys in an emergency, they are amazing.

I can't say enough good things about Rock Emergency Services. We had an issue arise at our restaurant, The Anchor Bar and needed help immediately. Craig responded the same day, traveling from Rocheste...

I can't say enough good things about Rock Emergency Services. We had an issue arise at our restaurant, The Anchor Bar and needed help immediately. Craig responded the same day, traveling from Rochester to Buffalo and exceeded our expectations. His team was incredibly quick, efficient, and professional from start to finish. They diagnosed the problem, explained everything clearly, and resolved the issue promptly, allowing us to continue operating with minimal disruption. It's refreshing to work with a company that truly values customer service and takes pride in their work. We are extremely grateful for their responsiveness and expertise. I highly recommend them to anyone looking for reliable, professional service. Thank you for doing such a phenomenal job!

I had the pleasure of using Rock Emergency Services a couple weeks age on a basement that had a water back up. Great response from Paul and had the job done in a day. They had to empty the basement in...

I had the pleasure of using Rock Emergency Services a couple weeks age on a basement that had a water back up. Great response from Paul and had the job done in a day. They had to empty the basement into a dumpster and then clean the floors and attack some mold spots. The crew put down cardboard on the floors so not to track debris on the stairs and floor when they emptied the basement. I would highly recommend these guys for your clean up needs. Hopefully I wont have use their services again but if I do Rock Emergency Services would be the first person I would call.

Rock Emergency Services delivered excellent work in one of my vacant units. Their fair pricing and attention to detail were greatly appreciated and contributed to a smooth and efficient turnaround.

Rock Emergency Services delivered excellent work in one of my vacant units. Their fair pricing and attention to detail were greatly appreciated and contributed to a smooth and efficient turnaround.

I cannot say enough wonderful things about Rock Emergency Services. During a crisis situation after a fire, Dave DeRoller stepped in and helped me through an Incredibly difficult time. Dave was truly ...

I cannot say enough wonderful things about Rock Emergency Services. During a crisis situation after a fire, Dave DeRoller stepped in and helped me through an Incredibly difficult time. Dave was truly my hero and immediately took charge with compassion and professionalism. His entire team was efficient, kind, and so wonderful to work with. They did an incredible job with the cleanup and spent so much time making sure everything was handled with care and attention to detail. Their support and dedication meant more to me than words can express. It was truly a pleasure working with them during such a stressful situation and I will always be grateful for everything they did.

Unbelievable service! I called the plumber first then Rock. Plumber got there within half an hour and Rock within 5 minutes of that, incredible. Rock stopped by twice to check on equipments progress, ...

Unbelievable service! I called the plumber first then Rock. Plumber got there within half an hour and Rock within 5 minutes of that, incredible. Rock stopped by twice to check on equipments progress, and kept us totally informed about the progress. If there ever was or could be a positive outcome we just experienced it. Thank you Rock!!!

Rock absolutely exceeded my expectations when I needed help the most. After my basement flooded, they had equipment delivered and setup at my house within an hour—something I didn't even think was pos...

Rock absolutely exceeded my expectations when I needed help the most. After my basement flooded, they had equipment delivered and setup at my house within an hour—something I didn't even think was possible. That kind of rapid response immediately took a huge weight off my shoulders. From start to finish, their team was incredibly professional, responsive, and easy to work with. They clearly know what they're doing and took the time to make sure everything was handled properly so my basement could dry out as quickly and safely as possible. In a stressful situation, having a company that acts fast, communicates well, and genuinely cares makes all the difference—and Rock did exactly that. I couldn't recommend them more highly.