Smoke Damage Restoration

Rochester, NY
Smoke-damage-in-living-room

Expert Smoke Damage Restoration in Rochester, NY

Our main goal is to restore your property after a fire to its pre-loss condition. As the leading restoration company in Rochester, NY, we specialize in fire, water, and smoke damage restoration. In addition to completely removing smoke odors and deep-cleaning soot from walls, carpets, and upholstery.

With IICRC-certified techniques and top-of-the-line equipment, our expert team is trusted in the smoke damage restoration industry. Our teams will get you back up and running in no time.

24/7 Emergency Services

24 hours a day, we have operators available to take your call and crews standing by.

Insurance Claiming

We will help you work with your insurance company to ensure all paperwork is completed and required photos and images are provided promptly.

Top-Rated In the Cleanup and Restoration Industry

We’re a trusted leader in the restoration industry. IICRC Certified and HAZWOPER 40 Trained.

Large-Loss Team on Staff

No need to wait for a large-loss team; we have several groups on call, so you’ll never have to wait.

Smoke Removal Services Provided by Rock Emergency

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  • Smoke Damage Restoration
  • Smoke Odor Remediation
  • Soot Cleanup & Removal
  • Cigarette Smoke Odor / Stain Removal
  • Fire Damage Restoration
  • Water Damage Restoration

After The Fire


Smoke Damage Restoration

The flames aren't the only thing causing you harm during a fire. Smoke and soot from a fire are toxic, making the whole situation hazardous to your health. Those involved in the fire or those in the home after the fire are at risk of health issues related to breathing (existing problems can worsen). 

If a fire only occurs in one area, the soot and smoke can still travel throughout the building, getting stuck between walls and furniture/appliances. The chemicals in the smoke can be just as damaging as the flames.

Luckily, Rock Emergency can determine the total effects of the smoke damage. Since smoke can spread deeply into every inch of your property (wall cavities, air vents), it is essential to have our professional team look over the entire area.

After a fire, soot will coat everything visible with a toxic layer of particles. The last thing you want is to make things worse, but our team can restore your property from soot and smoke damage.

Smoke Odor Remediation

Smoke leaves soot damage on surfaces and an unpleasant smell throughout the house. Smoke can be absorbed by certain materials and trapped in wall cavities. Rock Emergency provides smoke odor removal services to eliminate the smell of smoke from your home or property.  

Rock Emergency uses special equipment and deodorizing products for smoke odor removal. Our objective is to improve indoor air quality. We use air filtration devices with HEPA and charcoal filters to reduce airborne particles and odors. 

We use ozone machines to remove the smell from furnishings, structural elements, and air spaces. Our technicians will ensure that no remaining odors are detected after completing the job.

Smoke Removal Process

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed illustrate our “typical” fire damage emergency process.
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Step 1: First Contact

When the call comes through, we will ask several questions to help our team quickly get to your property. We want to ensure we bring everything needed to best restore your home or business after fire, smoke, and soot damage.

Step 2: Emergency Board-Up & Roof-Tarping

Rock Emergency can board up windows, walls, and roofs to prevent further damage and protect against unlawful entry. Our crew can also provide roof-tarping or shrink wrapping to help keep the property from being exposed to outdoor elements.

Step 3: Inspection & Assessment

Once the property is safe enough, our experts will complete an inspection and damage assessment of the affected areas. We will look over the extent of the damage caused by the fire, water, smoke, and soot. Once we have a plan, we can get to work.

Step 4: Water Extraction & Drying (if water removal is needed)

It is common after a fire to have water damage within the property. Our team members are experts in drying and water damage restoration. We will use pumps to remove any standing water, then fans and dehumidifiers to help dry out the structural components (ceilings, floors, walls)

Step 5: Ventilation

Make sure your HVAC system has been turned off, and get all doors and windows open to allow fresh air to flow throughout the property. If needed, we can also use high-powered fans to get the air moving.

Step 6: Smoke and Soot Removal from Salvageable Surfaces

We will clean all of the damaged items that can be restored. We use different cleaning techniques to make your belongings look like they did before the fire. 

We may need to take some items to our secure warehouse for further cleaning. Once all has been restored, we will bring them back. We're also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Complete Drying and Final Deep Clean

After the property has been cleared of soot and smoke, surfaces will be dried using clean rags and towels. Our team may also use high-powered air movers to help dry surfaces.

If there is still an odor of smoke, we may place HEPA air filter systems throughout the property and use air purifiers to eliminate lingering odors. Lastly, we will replace HVAC filters to ensure smokey air isn't being circulated around your home.

Step 8: Restoration

The last step is restoring your property to its original condition before the fire. This may include minor repairs like replacing drywall, painting and installing new carpet. It may also include additional major repairs like reconstruction of various areas or rooms.

    Smoke Damage Restoration Cost

    The cost for smoke and soot damage cleanup can and will vary depending on the extent of the damage. The average cost ranges from $3k to $5k but can go upwards of $50k for more severely damaged properties. Our team will be able to provide you with an estimate and will help you work with your insurance company to get the situation taken care of quickly.
     

    Why Choose Rock Emergency for Smoke Damage Restoration

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    The damage can be severe if you don't clean up right away. Within minutes, fire and smoke will discolor appliances and other items to yellow. After a few hours, the acid will stain bathrooms and other areas. Within days, walls will discolor permanently, and things will start to rust because of the acid residue. 

    Finally, after weeks the cost of clean-up will be much higher. The building and furnishings can be permanently ruined by the acid left behind. Soot residue will cover the whole property. 

    Smoke damage from a fire can cause severe and costly damage throughout your home. In 2019 in the U.S. alone, there were $14.8 billion in losses. That's a 74.5% increase from 2010. 

    If you've experienced smoke damage, you're not alone. While it might seem overwhelming, there's hope.

    Do you have smoke damage and are unsure what to do next? Don't delay in getting your home treated. Contact Rock Emergency today, and we'll devise an action plan that meets your needs. 24-hour services are available for your convenience!