Happy Valentine’s Day! On this day of love, people across the globe are celebrating with candies, flowers, and all types of sentimental gifts for their loved ones. Here at Rock Emergency, we’d like to highlight our special love for our clients on this day. We thank you for turning to us to help you out in your time of need, we love that we can be your Rock in any storm.
Our mission at Rock Emergency is to do everything we can to take away your stress during stressful situations. We love each and every one of our clients, and we consider you all as members of our family. No one likes to see their loved ones struggle through a tough situation and it’s the same with us. While we work to alleviate your situation, our technicians will thoroughly explain the processes and procedures we utilize to perform your job and answer any questions you may have. We will never start anything without your approval and we’ll work with your insurance company to take one more stressful task off your shoulders.
For many of our clients, the home is a sanctuary. It’s a place where you can relax, spend time with friends or family, and escape from the stress of work. When that sanctuary gets disrupted by fire, flood, mold, or some other type of disaster, it can be stressful and disruptive - to say the least. Your home contains many personal artifacts such as pictures and personal files. When these get destroyed in an emergency, there’s almost no way to replace them. We get this, and while we won’t promise to make the impossible possible, we will do our very best to restore your home to its pre-loss condition. This policy is the same for our commercial clients. We understand that you’ve invested a lot of time and money into your business, and any disaster can be costly not just in expenses but in downtime. We work around the clock to get your business back up and running without sacrificing the quality of services provided.
If you haven’t gotten the message quite yet, in simple terms, we love helping our clients. We love the satisfaction of seeing you return to your normal daily lifestyle so quickly after a disaster has struck. We love being able to calm your nerves during what can only be described as a stressful situation. We love going above and beyond your expectations to help you recover faster. There’s a special emotion we feel when you reach out to us to let us know how we made your lives better by resolving a stressful situation for you.
So while you take this day to celebrate all those things that mean so much to you, don’t forget that if disaster should ever strike and destroy or threaten to destroy those things and your peace of mind, Rock Emergency is the company to call. We can handle any emergency, including water restoration, fire/smoke cleanup, mold remediation, biohazard cleanup, sewage cleanup, asbestos abatement, and demolition for both residential and commercial clients in the Rochester and surrounding areas. Happy Valentine’s Day to you all, may this day be filled with love, happiness, and special moments that become cherished memories.
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