ContentsRestoration

Contents restoration is the professional cleaning, deodorizing, and repair of personal belongings after water, fire, smoke, or mold damage. It includes pack-out (removing items from the affected home), inventory with photos, specialized cleaning methods, secure storage, and pack-back when your home is ready. The goal is to salvage what matters instead of replacing everything.

Our team inventories and photographs each item, wraps and labels boxes and furniture, and transports everything to our facility or a secure storage location. You receive documentation for insurance. Items are cleaned and stored while structural drying and reconstruction happen at your home. When ready, we deliver everything back and place it where you want.

Most homeowners policies include coverage for personal property damaged by covered perils like fire and water. We provide detailed inventories, photos, and line-item documentation adjusters expect. We work directly with your carrier and can explain how contents coverage typically applies to your claim.

Yes, when salvageable. Electronics are assessed and cleaned with specialized techniques; severely damaged units may not be recoverable. Documents and photos can often be freeze-dried or carefully dried to prevent sticking and mold. We prioritize irreplaceable items like family photos and legal papers.

Many items can be saved if handled quickly: upholstered furniture, rugs, clothing, hardwood furniture, some electronics, dishes, and documents. Porous items soaked with contaminated water may not be salvageable—we assess honestly. Fast pack-out and proper drying methods maximize what can be saved.

Yes, in most cases. We use ozone treatment, thermal fogging, ultrasonic cleaning, and professional textile care to remove smoke odor from fabrics, upholstery, and porous contents. Success depends on exposure severity and how quickly items are treated—another reason fast pack-out matters.

Duration matches your home's restoration timeline—often several weeks for moderate losses, longer for major rebuilds. Items stay in climate-controlled storage until pack-back. We keep you updated on structural progress and schedule return delivery when your home is ready.

Water damage repair addresses the structure—floors, walls, and systems. Contents restoration addresses your belongings inside the home. Both are usually needed after a significant loss. Rock handles both so one team coordinates pack-out, structural drying, rebuild, and pack-back.