For Offices & Retail Businesses

Office & RetailRestoration

Rochester, NY & Surrounding Areas

Every hour closed costs revenue. We restore offices and retail spaces after water, fire, and storm damage fast — with after-hours work, temporary solutions, and phased plans that keep your business open.

24/7 Emergency Service

IICRC Certified

5-Star Google Rating

Work With Your Insurance

Call 585-301-3606

Protect Your Business with Our Damage Restoration Services

Water, fire, and storm damage can shut down operations and drive customers away. Rock Emergency helps Rochester-area offices, retail stores, and commercial tenants recover quickly — with after-hours scheduling, temporary barriers, and phased restoration that limits downtime.

From single storefronts to multi-tenant office buildings, we provide one partner for mitigation, cleanup, and reconstruction.

Our Promise to You

Answer your call immediately — real people, 24/7/365

Arrive within 60 minutes — fully equipped and ready

Work after hours and in phases to keep your business operating

Protect inventory, equipment, and tenant improvements during recovery

Provide clear timelines and insurance documentation

Never leave until your space is safe and ready to reopen

Limit Downtime

Every hour closed costs revenue. We respond fast and work after hours so offices and retail spaces can reopen as quickly as possible without sacrificing quality.

Protect Your Operations

Inventory, equipment, and tenant improvements are protected during mitigation and rebuild with containment, climate control, and careful coordination with your team.

One Team, Full Scope

From emergency water extraction through odor removal and full reconstruction, one certified partner handles every phase of commercial restoration.

Limit Downtime

Every hour closed costs revenue. We respond fast and work after hours so offices and retail spaces can reopen as quickly as possible without sacrificing quality.

Protect Your Operations

Inventory, equipment, and tenant improvements are protected during mitigation and rebuild with containment, climate control, and careful coordination with your team.

One Team, Full Scope

From emergency water extraction through odor removal and full reconstruction, one certified partner handles every phase of commercial restoration.

We restore commercial spaces including:

Corporate offices and coworking spaces
Retail stores and shopping centers
Restaurants and food service areas
Showrooms and sales floors
Warehouses attached to retail operations
Lobbies, break rooms, and common areas

Objectives of Disaster Management for Offices & Retail

Restore operations as quickly as possible to protect revenue and customer relationships.
Work after hours and in phases so daily business can continue where safe.
Protect inventory, equipment, and tenant improvements during mitigation and rebuild.
Provide clear timelines and insurance documentation for property owners and tenants.

How to Prepare Your Business for a Disaster

A business continuity plan that includes restoration partners can shorten downtime when a loss occurs.

Document critical equipment, inventory, and lease requirements for insurance.
Identify alternate work areas or temporary retail options if your space is affected.
Train staff on initial response: shut-offs, safety, and who to call first.
Save Rock Emergency's 24-hour number with your other emergency vendor contacts.

COMMERCIAL SERVICES

Connect With Us Today

When damage threatens your operations, Rock Emergency is ready to help you reopen faster and protect what you've built.

Call 585-301-3606 Now

Rock Emergency Services Inc.
69 Seneca Ave, Rochester, NY 14621