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Fire damage restoration
24/7 Emergency Fire Restoration

Fire DamageRestoration

Rochester, NY & Surrounding Areas

Complete fire damage cleanup, smoke removal, and reconstruction. Our IICRC-certified team responds 24/7 to restore your property and salvage your belongings.

24/7 Emergency Service
IICRC Certified
5-Star Google Rating
Work With Your Insurance

When Fire Strikes, We’re Already On Our Way

Fire is devastating. Smoke filling every room. Soot coating your belongings. The smell that won’t go away. In these moments, you need more than a service — you need someone who genuinely cares and acts immediately to protect what matters most.

Our Promise to You

Answer your call immediately — real people, 24/7/365

Arrive within 60 minutes — fully equipped and ready

Treat your home like it is our own family property

Keep you informed throughout every step of the process

Handle all insurance paperwork, claims, and billing

Never leave until the restoration job is done right

Every Minute Matters

In the first hour after a fire, soot residue sets deeper into walls and materials. Smoke odor becomes harder to remove. We respond in 60 minutes because fast action saves your home and your belongings.

You're Not Alone

Fire emergencies are overwhelming. Our team guides you through every decision, answers every question, and handles the stress so you can focus on what matters — your family and getting back to normal.

We Actually Care

This isn't just business to us. We're your neighbors in Rochester. We've helped families recover from their worst days for years, and we treat every home like it belongs to someone we love.

Our 8-Phase
Fire Restoration Process

A proven methodology to restore your property to pre-loss condition

Common Causes We Handle

From kitchen fires to electrical faults, we respond to all fire damage emergencies

Kitchen Fires

Cooking accidents and appliance malfunctions

Common

Electrical Fires

Faulty wiring and overloaded circuits

Severe

Heating Equipment

Furnaces, space heaters, fireplaces

Common

Smoking Materials

Cigarettes, cigars, and pipes

Moderate

Candles

Unattended or knocked-over candles

Moderate

Lightning Strikes

Direct strikes and power surges

Rare

Types of Fire Damage We Address

1

Structural DamageCritical

Weakened beams, compromised walls, damaged roof structure requiring immediate attention.

2

Smoke DamageExtensive

Soot residue on walls, ceilings, and belongings. Penetrates porous materials.

3

Water DamageSecondary

Damage from firefighting efforts can be as destructive as the fire itself.

4

Odor DamagePervasive

Smoke odor penetrates fabrics, carpets, walls, and HVAC systems.

Fire damage types

COMPLETE FIRE RESTORATION

Complete Fire Restoration Services

From emergency board-up to final reconstruction, our IICRC-certified team handles every phase of fire damage restoration. We use professional-grade equipment and proven techniques to remove soot, eliminate smoke odor, extract firefighting water, and restore your property to pre-loss condition. Our comprehensive approach ensures nothing is missed — from structural repairs to content restoration — so you can return home with confidence.

  • Water Removal
  • Drying & Dehumidification
  • Soot & Smoke Removal
  • Structural Cleaning
  • Content Pack-Out
  • Content Restoration
  • Board-Up Services
  • Full Reconstruction
  • Odor Removal
  • Insurance Documentation

Fire Restoration Frequently Asked Questions

First, ensure everyone is safe and the fire department has cleared the property. Do not enter until authorities say it's safe. Contact your insurance company immediately, then call us at 585-301-3606 for emergency fire restoration. Avoid touching soot-damaged items or attempting cleanup yourself, as this can cause further damage.

Most homeowner's insurance policies cover fire damage restoration, including smoke and water damage from firefighting. We work directly with all major insurance companies, document everything thoroughly with photos and detailed reports, and can help you navigate the claims process to maximize your coverage.

Fire restoration is the complete process: emergency services, cleaning, deodorization, and minor repairs. Fire reconstruction involves rebuilding structures damaged beyond repair—walls, roofs, floors, etc. We handle both phases seamlessly as a full-service restoration contractor.

Timeline varies based on damage extent. Minor smoke damage may take 1-2 weeks, while major fires with structural damage can take 2-6 months. We'll provide a detailed timeline after our initial assessment and keep you updated throughout the entire process.

Yes. Using professional techniques like thermal fogging, ozone treatment, hydroxyl generators, and specialized cleaning agents, we can completely eliminate smoke odor from your property. DIY methods rarely work because smoke penetrates deep into porous materials—professional equipment and expertise are essential.

Many items can be saved with professional restoration. We use specialized techniques to clean electronics, furniture, clothing, documents, and sentimental items. Items are inventoried, packed out to our facility, and restored using ultrasonic cleaning, ozone treatment, and other advanced methods.

24/7 EMERGENCY HOTLINE585-301-3606