Fire DamageRestoration

First, ensure everyone is safe and the fire department has cleared the property. Do not enter until authorities say it's safe. Contact your insurance company immediately, then call us at 585-301-3606 for emergency fire restoration. Avoid touching soot-damaged items or attempting cleanup yourself, as this can cause further damage.

Most homeowner's insurance policies cover fire damage restoration, including smoke and water damage from firefighting. We work directly with all major insurance companies, document everything thoroughly with photos and detailed reports, and can help you navigate the claims process to maximize your coverage.

Fire restoration is the complete process: emergency services, cleaning, deodorization, and minor repairs. Fire reconstruction involves rebuilding structures damaged beyond repair—walls, roofs, floors, etc. We handle both phases seamlessly as a full-service restoration contractor.

Timeline varies based on damage extent. Minor smoke damage may take 1-2 weeks, while major fires with structural damage can take 2-6 months. We'll provide a detailed timeline after our initial assessment and keep you updated throughout the entire process.

Yes. Using professional techniques like thermal fogging, ozone treatment, hydroxyl generators, and specialized cleaning agents, we can completely eliminate smoke odor from your property. DIY methods rarely work because smoke penetrates deep into porous materials—professional equipment and expertise are essential.

Many items can be saved with professional restoration. We use specialized techniques to clean electronics, furniture, clothing, documents, and sentimental items. Items are inventoried, packed out to our facility, and restored using ultrasonic cleaning, ozone treatment, and other advanced methods.